A website that isn't maintained isn't really working.
Updates, backups, monitoring, patching and proper reports — from a small Cambridge team that treats your site like it's their own.
The stuff that keeps a WordPress site boring.
“Maintenance” covers a lot. Here’s the work we do on every Care-plan site, every cycle — not just the glossy stuff.
Core, theme & plugin updates
We run updates on a staged copy first, take a snapshot, then push to live. No surprises at 2am.
Security patching
WordPress core, PHP and server-level patches applied weekly. CVE fixes within 24 hours on Growth and above.
Anomaly & error-log review
Someone actually reads the logs. We spot the weird ones early — before a crawler finds them.
Contact form testing
Every month we poke your contact form, booking form or enquiry form and confirm it still lands in the right inbox.
Backup restore test
We periodically restore a site from backup to a sandbox to prove the backups actually work.
Domain & SSL checks
We flag up domain and SSL renewals six weeks before they expire — and can handle the renewal for you.
Search-engine indexing
Quarterly check that Google can crawl and index your site, plus a sitemap & robots.txt review.
Version control & release notes
Where we manage your codebase too, we commit changes to Git with human-readable release notes.
Pick the plan that matches the risk.
Maintenance plans work alongside your hosting — with us or with somebody else. We’re happy to look after sites we didn’t build, too.
Essentials
Brochure sites and small WordPress installs that just need to stay alive.
- Monthly updates & patches
- Monthly backup verification
- Uptime & SSL monitoring
- Email support, next business day
Care
Busier WordPress sites, WooCommerce stores and membership platforms.
- Fortnightly updates with staging
- Weekly log & error review
- Contact form & checkout testing
- Priority email support (< 4h)
- Quarterly health check report
Care+
Mission-critical sites. E-commerce, SaaS dashboards, regulated industries.
- Weekly updates & release notes
- 24/7 monitoring with SMS alerts
- Dedicated engineer contact
- Incident retrospectives
- SLA-backed response times
Quarterly billing available on Essentials and Care. Care+ requires a minimum three-month term.
A plain-English report, every quarter.
You get a short PDF every three months covering what we did, what we found, what we fixed, and anything you should know about — with no jargon and no padding.
- Updates applied, plus any we held back and why
- Performance (Core Web Vitals) trend vs. last quarter
- Security issues spotted, patched or mitigated
- Recommendations for the next 90 days
- ✓ WP core 6.6 applied with staging test
- ✓ 8 plugin updates, 1 held (breaking changes)
- ✓ Restore test from 11 Mar backup succeeded
- ! Domain renews in 47 days — we'll renew it
Want us to take maintenance off your plate?
Tell us what CMS you run and roughly what the site does — we'll reply with a recommendation (and an honest answer about whether you even need a care plan).